PRIVACY POLICY

Privacy Policy

Testronic Laboratories Limited (“Testronic”) respects your right to privacy. The following Privacy Policy explains our privacy practices and how Testronic may collect, use, store and/or share personal information and your rights in relation to it.

We may collect, use and store your personal data, as described in this Privacy Policy and as described when we collect data from you.

We reserve the right to amend this Privacy Policy from time to time without prior notice.  You are advised to check our website http://www.testroniclabs.com/privacy-policy regularly for any amendments (but amendments will not be made retrospectively).

How do we collect information from you?

You can provide your personal data if you wish. We only collect personal data that you want to provide to us or that is needed to provide the service you have requested.

Personal information is defined slightly differently across the world. To guarantee your privacy and the protection of your information, we define it as any information that could be used to identify you or another individual.

We collect personal information about you in many ways. In this section we explain the different ways we collect personal information about you and the ways in which that information will be used.

Information you share with us

We collect personal information about you when you:

• visit our websites
• contact us
• apply for a role through our websites
• apply for a role through an external recruiter
• apply for a role through social media
• apply to provide translation services to us
• complete the account setup form

Through these interactions we may collect, store, and use the following personal data about you:

• your name
• your title
• your job title
• your company name
• your addresses
• your email addresses
• your contact numbers
• your language
• your gender
• your marital status
• salary, annual leave, pension and benefits information
• copies of right to work documentation including your insurance number, passport, work permit, visa
• employment references from your current or former employers
• your employment history and responses to questions about your employment history
• other information included in a CV, application form, cover letter, or as part of the application process and interactions with us

We may also ask for additional information to assist us with our recruitment process and in the event you are offered a job.

You may also share details of other people with us; for example, if somebody else referred the job to you. In those circumstances, you will need to check with that person that they are happy for you to share their personal information with us, and for us to use it in accordance with this Privacy Policy.

We may also collect, store, and use the following sensitive information:

• information about your health including medical conditions, health and sickness records

Information we collect from other sources

We collect some personal information about you from other sources, namely, previous employer(s), your references, recruitment agencies and from providers of services that allow us to verify the details that you provide to us. We collect as little personal information as possible during the recruitment processes; if you are successful, then we will undertake more detailed pre-employment screening and vetting.

Social Media

You may use social media to discover a career opportunity or contact us about a career at Testronic.  We also use social media (such as LinkedIn), job boards and online sites to find and contact potential candidates for roles at Testronic (thereby collecting some personal information about potential candidates from those sites).

If you use social media (such as Facebook, Twitter or LinkedIn) and make your profile(s) visible to the public, we may review your social media profile(s). We do this primarily (though not exclusively) where it is relevant to the role for which you are applying.

Social media sites, job boards and similar online sites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these sites to make sure that you are happy with how your personal information is being collected and shared.

Information from your online interactions

We use cookies on our websites.  “Cookies” are small text files that websites save onto your device via your web browser.  They’ve been around since the mid-1990’s and are one of the most widely used technologies on the internet.

Some cookies that we use collect and store limited personal information and anonymous, aggregate statistics from all visitors to our websites, whether you actively provide us with that information or merely browse our websites.

The information we collect includes the internet protocol (IP) address of the device you are using, the browser software you use, your operating system, the date and time of access, the internet address of the website from which you link through to our website and information on how you use our websites.

We use this information so that we can see how long our websites take to load, how they are used, the number of visitors to the different sections of our websites, and what information visitors look at most. It also helps identify any part of our website that isn’t working as well as it should – so we can fix things and make our website better for you and other users.

Any personal information that is collected will be used in accordance with this Privacy Policy.  By continuing to use our websites, you accept that cookies may be set on your device.

For further information, including on the types of cookies that we use and how to manage cookies placed on our websites, please refer to our cookies policy at http://www.testroniclabs.com/cookies-policy/.

How do we use your personal information?

We use your personal information in the following ways:

• to facilitate any application you make to Testronic,
• if you have asked us to keep you informed of other opportunities at Testronic, we may periodically contact you to tell you about these for up to 24 months
• to respond to your queries and requests
• to communicate with you
• to carry out administration tasks within Testronic
• to carry out vetting of staff members
• to establish, exercise or defend our legal rights
• to comply with our legal, regulatory and professional obligations
• otherwise for the lawful operation of our business

We will use your sensitive personal data to:

• to ensure your health and safety in the workplace
• to assess your fitness to work
• make decisions regarding alternative duties or roles
• to provide appropriate workplace adjustments, in relation to information about your physical or mental health, or disability status, and your absence

What are the legal grounds for our processing of your personal information?

We rely on the following legal bases to use your personal data:

• our use of your personal information is necessary prior to entering into a contract with you (that is prior to offering you a role at Testronic)
• our use of your personal information is necessary for complying with our legal obligations. This basis might be for sending information to tax authorities, establishing your right to work and in some instances to protect health and safety and prevent discrimination
• our use of your personal information is necessary for the purposes of our legitimate interests, such as:
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• to perform, test the performance of, our services and internal processes
• for analysis and developing statistics
• contact you about your query through our websites
• to use your data and follow up with you when you post your details online looking for potential job opportunities
• our use of your personal information including sensitive is based on your This basis will be used when you submit your CV to us for any job opportunities and for collecting certain data including medical.

If we have asked for your consent to collect and handle certain types of personal information, you may withdraw your consent at any time, by contacting dpo@testroniclabs.com.

How we protect your personal data?

We will not transfer your personal data outside the EU without your consent.

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.

If you suspect any misuse or loss of or unauthorised access to your personal information please let us know immediately, details of how to contact us can be found in the “How to contact us” section of this Privacy Policy.

Who has access to the information you provide us?

Testronic, as part of a group of companies in different jurisdictions, may transfer or disclose your personal data to another data controller in the Testronic group to be used for similar purposes, at its discretion, and you hereby consent to such transfer or disclosure. If your personal data is transferred or disclosed to another data controller within the Testronic group, that other data controller shall have the same rights and obligations with regard to your personal data as Testronic.

We will also share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you, where we have another legitimate interest in doing so or where we have your explicit consent.

Where necessary we may pass your details to third parties. These third parties include:

• our legal/financial/HR and other advisers
• insurers
• parties providing products and/or services to us
• professional and regulatory authorities (including HMRC) and any governmental organisations

How long do we keep your information?

We apply a general rule of keeping personal data only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances, we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.

In specific circumstances, we may also retain your personal data for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

In the event of submitting your details for career opportunities via our careers form on our Testronic website and with your consent we may keep your details and CV for up to 24 months for future opportunities.

If you are unsuccessful for a position during the recruitment process we will remove all your personal details from our systems.

Your rights

Subject to applicable law, you may have some or all the following rights available to you in respect of your personal data:

Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities, you may withdraw your consent at any time.

Subject Access Requests (SAR): You have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information. At this point we may comply with your request and do one of the following:

• we may ask you to verify your identity, or ask for more information about your request; and
• where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.

Right to erasure: In limited circumstances, such as whereas your personal data is no longer necessary in relation to the purposes for which it was collected or processed. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your data.

Right of data portability: If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format.

Right to restrict processing of your personal data under certain circumstances: You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.

In addition to the above rights, you have the right to object, on grounds relating to your particular situation, at any time to any processing of your personal data for which we have justified on the basis of a legitimate interest, including profiling (as opposed to your consent) or to perform a contract with you. You also have the right to object at any time to any processing of your personal data for direct marketing purposes, including profiling for marketing purposes.

Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with the supervisory authority, or the ICO details of which can be found here:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

0303 123 1113

How to contact us?

Please address any questions, comments and requests about your data to our Data Protection Officer at dpo@testroniclabs.com or we can be contacted at Suffolk House, Suites 1-3, 2nd Floor, George Street, Croydon, CR0 1PE, telephone no: +44 (0) 2070 421 700