TestronicTestronicTestronicTestronic
  • GAMES
    • FUNCTIONALITY QA
    • LOCALISATION QA
    • TRANSLATION
    • COMPLIANCE
    • COMPATIBILITY
    • PLAYER SUPPORT
    • VR
      • FUNCTIONALITY
      • TESTING ENVIRONMENTS & HARDWARE
      • PERFORMANCE TESTING
      • HEALTH & SAFETY
      • CONSULTATIONS
  • ABOUT
    • NEWS
    • MEET THE TEAM
  • CONTACT
  • CAREERS
  • FILM & TV

Testronic Talk: Pre-production: Helping Developers get what they need, not just what they want!

    Home Customer Support Service Testronic Talk: Pre-production: Helping Developers get what they need, not just what they want!
    NextPrevious

    Testronic Talk: Pre-production: Helping Developers get what they need, not just what they want!

    By Kevin Slagle | Customer Support Service, Pre- production, Testronic News | 0 comment | 11 August, 2017 | 16

    How does Testronic ensure that developer and publisher requirements are understood and addressed during on-boarding? How do you, as a developer or publisher, proceed with confidence if you don’t have a QA expert on staff? Testronic’s Head of Pre-Production Julian Mower takes a look…

    Of course, many people know exactly what they need. But you’d be surprised how often people need QA and, due to scale or budget, don’t have the experience required to plan testing efficiently. Proven senior QA staff can be an unattractive proposition as a permanent cost for some companies – and this is where external partners, who can help plan and manage QA, are an attractive option.

    “Often people who don’t have a QA background are unaware of certain risk areas”

    Julian Mower, Testronic

    Early engagement is not always possible – for example, when a title achieves much higher than anticipated success in early access or initial launch. The developer or publisher may find that their title requires a sudden increase in scope and an accelerated schedule for additional content or language support. In these situations it is very important to onboard additional resources for testing quickly and to ensure that you can find a partner who is able to adapt rapidly to the established workflow.

    In the industry there will always be situations where companies need to address an unexpected or underestimated QA requirement that will lead to short-notice requests being outsourced to a service provider. Managing short-notice requests with flexibility, urgency, strong communication and confidence is key to success. With our expert Pre-Production team positioned to ensure rapid evaluation of current resource and hardware availability, Testronic are able to address all client queries and guide them from first contact all the way to live operations, with a single department and point of contact.

    Sometimes developers or publishers contact Testronic primarily due to a shortage of internal staff with QA experience, or a lack of expertise in a specific area of testing methodology. At other times, they could ask for something without being aware of what other QA coverage they may need; often people who don’t have a QA background are unaware of certain risk areas. At Testronic it is the Pre-Productions department’s job to use our experience and focused skill set to help guide clients/partners towards the right solutions and utilize tried and tested approaches to match their schedule, workflow, design and budget.

    Earlier this year we created a dedicated pre-production team to ensure that business development transitions seamlessly into operations. It’s vital to have members of staff in the pre-production team who are experts in each and every service we provide. This ensures that time is saved, both internally and for our clients, by cutting out the middle-man. Having people available for direct calls or video conferencing who can answer detailed questions – before the client agrees to a proposal. All of the Testronic pre-production staff are former QA managers, with a combined industry experience of 32 years in QA.

    Research and development is a significant part of the work carried out by the Pre-Production team. This includes attending conferences, workshops and relevant new media study. This focus ensures Testronic are always prepared, informed and able to speak about new platforms as they become a focus for games development.

    Above all Testronic value quality and relationships. We always strive to provide the best solution to create a satisfactory result for our clients. Pre-production at Testronic represents the cog linking all departments to ensure that as a service provider we can support the ever evolving needs and preferences of our partners – and the industry as a whole.

    Pre-Production, Testronic, Testronic Talk

    Related Post

    • TESTRONIC TALK: Gamers hate bad language!

      By Kevin Slagle | 4 comments

      Testronic’s Manuel Verdinelli discusses the problems face with translations in games and how it can effect LQA after. When it comes to localising a video game successfully, there are clear benefits obtained by bringing theRead more

    • Testronic Talk: How we can all help the Women in Games initiative

      By Kevin Slagle | 0 comment

      Head of games business development Ann Hurley discusses why Testronic is proud to be a Women in Games Ambassador – but says more needs to be done across the board to encourage women in toRead more

    • Testronic Talk: The New Revolution In QA

      By Kevin Slagle | 0 comment

      The changing face of games creation has called for a new type of approach to QA services. Erik Hittenhausen, QA Director for Games, explains how Testronic’s role has evolved. Over the last decade, the gamesRead more

    • TESTRONIC TALK:Why VR experience testing is crucial for non-games content too

      By Kevin Slagle | 13 comments

      Testronic’s head of Pre-Production, Julian Mower, talks about the need to properly test VR, even if it isn’t gaming. Games publishers and developers are perfectly positioned to help various other non-games businesses with their firstRead more

    • TESTRONIC TALK: Don’t drive your customers away!

      By Kevin Slagle | 0 comment

      Testronic Poland’s General Manager Antonio Dos Santos looks at the importance of providing a solid customer support service. According to recent research, 68 per cent of people would stop doing business with a brand basedRead more

    • TESTRONIC TALK: We’ve got how long for LQA?!

      By Kevin Slagle | 0 comment

      “My FQA testers can finish this game in 18 hours, so three days should be enough for a thorough localisation QA pass, right?” Testronic’s Head of LQA Edd Buffery discusses the challenges facing localisation specialists…Read more

    Leave a Comment

    Cancel reply

    Your email address will not be published. Required fields are marked *

    NextPrevious

    Contact Button

    Contact Us

    FOLLOW US

    ARCHIVES

    • April 2022
    • March 2022
    • December 2021
    • August 2021
    • February 2021
    • November 2020
    • August 2020
    • June 2020
    • November 2019
    • October 2019
    • September 2019
    • July 2019
    • April 2019
    • February 2019
    • November 2018
    • October 2018
    • September 2018
    • July 2018
    • June 2018
    • March 2018
    • November 2017
    • October 2017
    • August 2017
    • July 2017
    • June 2017
    • May 2017
    • March 2017
    • February 2017
    • January 2017

    LATEST NEWS

    • Testronic Stands in Solidarity with Victims of the Ukraine War
    • International Women’s Day: Testronic Shows it’s Pledge to #BreakTheBias
    • Testronic Pledges Support of Women in Games
    • Testronic 24-Hour Gamethon Raises Funds for Local Children’s Hospital
    • Gaëlle Caballero Appointed Women in Games Ambassador

    CATEGORIES

    • Acquisition
    • AR
    • Automation
    • Award
    • Certification
    • Charity
    • Customer Support Service
    • Diversity
    • FQA
    • FTV
    • Functionality QA
    • Games
    • Information Security
    • Localisation QA
    • Localization
    • LQA
    • New HIres
    • OTT
    • Partners
    • Platform Services
    • Platform Testing Services
    • Pre- production
    • QA
    • QC
    • Staff Development
    • Testronic News
    • Translation
    • Uncategorised
    • Uncategorized
    • VR
    • Women in Games

    OUR VISION

    Perfecting the World's Entertainment Together

    LATEST NEWS

    • Testronic Stands in Solidarity with Victims of the Ukraine War

      Like most individuals around the world, the team at Testronic has been

      21 April, 2022
    • International Women’s Day: Testronic Shows it’s Pledge to #BreakTheBias

      At Testronic, we are proud of our strong commitment to Equality, Diversity

      8 March, 2022
    • Testronic Pledges Support of Women in Games

      Testronic is delighted to have signed up as a Corporate Ambassador of

      16 December, 2021

    OUR LOCATIONS

    CROYDON
    Suffolk House, Suites 1-3, 2nd Floor,
    George Street, Croydon, CR0 1PE
    Tel: +44 (0) 2070 421 700

    WARSAW
    ul. Poleczki 21A, 02-822 Warsaw
    Tel: +48 22 711 4005

    BUCHAREST
    Cyrom Center
    95th Siret Street, 1st Floor, Bucharest, District/Sector 1 Postal Code: 012152, RO
    Tel: +40371 327 603

    BELGRADE
    Stari Grad, Makedonska 44, 2nd Floor, Belgrade, Postal code 11103, RS
    Tel: +381631067605

    NEW ORLEANS
    Chevron Place, 935 Gravier St, #1300
    New Orleans, LA 70112
    Tel: +1 (504) 370 2824 (ext 5903)

    BURBANK
    Film & TV Group
    250 East Olive, Suite 300, Burbank, CA 91502
    Tel: +1 (818) 845 3223, Fax: +1 (818) 845 3236

    Privacy Policy - Cookie Policy. Copyright © 2018 Testronic Laboratories. All rights reserved.
    • GAMES
      • FUNCTIONALITY QA
      • LOCALISATION QA
      • TRANSLATION
      • COMPLIANCE
      • COMPATIBILITY
      • PLAYER SUPPORT
      • VR
        • FUNCTIONALITY
        • TESTING ENVIRONMENTS & HARDWARE
        • PERFORMANCE TESTING
        • HEALTH & SAFETY
        • CONSULTATIONS
    • ABOUT
      • NEWS
      • MEET THE TEAM
    • CONTACT
    • CAREERS
    • FILM & TV
    Testronic