Player Support

Flexible processes and complete coverage from knowledgeable, passionate agents.


Player Support

Your experience with Testronic is yours alone. We customize our services to your process. We offer flexible contracts and strive for perfection to keep your players satisfied and loyal.

Through communication and feedback, Testronic builds strong partnerships with our clients. With offices in North America, Europe, and remote workers worldwide, we offer a diverse set of agents who can get your players the answers they need. 

Flexible Coverage Options

Your games and communities are unique, so why work with a partner who provides one-size-fits-all services? Whether you are building a support team from scratch or extending coverage for your existing support team, Testronic can customize solutions to your needs. We align with your processes, not the other way around.

A Breeze to Work With

We’re built differently. Our goal is to make your life easier, not complicate things. Our contracts are flexible: no long-term commitments or convoluted constructions. Our teams are structured to get things done and not lost in endless, complicated bureaucratic processes. We act fast and diligently.

Quality is in Our DNA

We strive for perfection. Our award-winning reputation is why people work with us. We’re unified in one goal – to help our clients make successful games with happy, loyal players. Testronic is ISO 27001 certified and upholds some of the highest standards in the industry.

The Power of True Partnership – 1 + 1 = 3

You want a partner that knows your business inside out and acts as an extension of your internal team – not a vendor that executes according to pre-set frameworks. We believe that communication and feedback are key factors that make or break a partnership. Our PS team is highly responsive, with years of experience supporting numerous AAA titles. This team acts as the glue between your team and Testronic, ensuring smooth operations and providing you with continuous feedback and suggestions.

Office? Remote? Hybrid? You choose

With offices in North America and Europe and remote workers all over the globe, we can offer you the best of both worlds. Regardless of their location, we recruit people with a true passion for games. Our people know what your players want. Testronic delivers based on your preferences.

Our Other Services

For more information about our other award-winning services