At Testronic, delivering exceptional quality assurance (QA) services means investing in what matters most – our people. Nowhere is this clearer than at our New Orleans facility, where we’re empowering our team through globally recognised certifications that sharpen skills, build leadership, and deliver greater value to our clients.

Our QA professionals in New Orleans are achieving new levels of technical and strategic excellence. Several team members have earned the ISTQB (International Software Testing Qualifications Board) Certified Tester Foundation Level (CTFL) certification, an internationally recognised standard for software testing. Several have gone on to complete Agile Tester and Advanced Test Manager certifications, reinforcing our team’s ability to meet the evolving demands of the games industry.

Alyssa Joyce, Senior Project Manager at Testronic in New Orleans, has seen firsthand the impact of certification on the team’s capabilities and confidence: “The CTFL certification reviews the basic foundations for software testing and best practices within the industry, which is all directly applicable to games QA. This course, and its certification, is a great resource for team members looking to build on their QA expertise, and for them to ensure they are achieving industry best practices.”

Building on that foundation, several team members have also pursued the Agile Tester (CTFL-AT) certification – an increasingly important skillset in today’s fast-paced development environments.

“The Agile Tester certification provides a baseline understanding of the Agile methodology and framework within software testing,” Alyssa adds. “It’s key for our team to have familiarity with Agile concepts in QA, and these certifications will positively impact the quality outcomes of our services.”

This focus on certifications not only ensures technical competence but also builds a culture of accountability, collaboration, and continuous improvement. And these are benefits that directly translate to client value.

Paul Del Favero, Senior Program Manager, highlights how this investment strengthens delivery on complex projects: “The Test Manager certification demonstrates our ability to lead complex QA projects. It’s an indicator of our maturity in test management and risk-based testing, which has provided successful outcomes with various clients.”

Beyond internal development, Testronic is also contributing to the future of game QA certification. Paul played a key role in reviewing and auditing the new Certified Tester Game Testing (CT-GAME) certification developed by ISTQB and ASTQB.

“With this newer certification in game testing, I was directly involved in its development by reviewing and providing feedback on it. I was also the first person to take the exam and hold the certification. It provides a solid introduction to foundational QA concepts and paves the way for being an effective video game tester,” he explains.

Quality Assurance That Drives Client Value

So, what does this certification mean for Testronic’s clients?

Simply put, ISTQB-certified testers bring greater reliability, consistency, and professionalism to the QA process. By ensuring team members have a common language, a deep understanding of best practices, and an awareness of risk-based testing and Agile principles, Testronic can deliver more efficient, scalable, and effective QA services.

And by empowering our team with structured learning and contributing to industry standards, Testronic is cultivating a workforce of certified experts ready to lead the next generation of QA excellence.

“Giving Testronic testers the opportunity to obtain certification will be a strong differentiator in the service we provide to our clients,” Paul notes. “It reinforces our commitment to global standards and continuous professional development.”

From a Learning & Development perspective, the team sees certification as a valuable tool to support career growth: “We are proud of giving career opportunities to testers who may not have significant previous experience, but we have a robust training process that allows them to be successful. Now, including a certification such as this in our training programme will allow them to elevate their skills further, accelerate their career pathways and open doors to future leadership roles.”

As the games industry continues to evolve and demand more sophisticated QA services, Testronic is well-positioned to lead. With a number of team members now certified through ISTQB and more certifications on the horizon, we are setting new standards for quality, professionalism, and client satisfaction in game testing.