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Home Archive by category "Customer Support Service"

Testronic Talk: Pre-production: Helping Developers get what they need, not just what they want!

By Kevin Slagle | Customer Support Service, Pre- production, Testronic News | 0 comment | 11 August, 2017 | 16

How does Testronic ensure that developer and publisher requirements are understood and addressed during on-boarding? How do you, as a developer or publisher, proceed with confidence if you don’t have a QA expert on staff? Testronic’s Head of Pre-Production Julian Mower takes a look… Of course, many people know exactly what they need. But you’dRead more

TESTRONIC TALK: Don’t drive your customers away!

By Kevin Slagle | Customer Support Service, Testronic News | 0 comment | 3 May, 2017 | 9

Testronic Poland’s General Manager Antonio Dos Santos looks at the importance of providing a solid customer support service. According to recent research, 68 per cent of people would stop doing business with a brand based on poor customer experience, 61 per cent of consumers expect an issue to be resolved within 24 hours and 56Read more

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LATEST NEWS

  • We’ve Been Shortlisted Again for the Develop:Star Awards!

    Testronic has once again been named as a Best QA & Localization

    24 May, 2022
  • Testronic Stands in Solidarity with Victims of the Ukraine War

    Like most individuals around the world, the team at Testronic has been

    21 April, 2022
  • International Women’s Day: Testronic Shows it’s Pledge to #BreakTheBias

    At Testronic, we are proud of our strong commitment to Equality, Diversity

    8 March, 2022

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  • GAMES
    • FUNCTIONALITY QA
    • LOCALISATION QA
    • TRANSLATION
    • COMPLIANCE
    • COMPATIBILITY
    • PLAYER SUPPORT
    • VR
      • FUNCTIONALITY
      • TESTING ENVIRONMENTS & HARDWARE
      • PERFORMANCE TESTING
      • HEALTH & SAFETY
      • CONSULTATIONS
  • ABOUT
    • NEWS
    • MEET THE TEAM
  • CONTACT
  • CAREERS
  • FILM & TV
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