As mobile becomes more integral to your business are your users having the best experience they possibly can with your mobile websites, applications or SMS initiatives?
A recent industry survey found that 60% of mobile web users have encountered problems when accessing websites on their mobile phones in the last 12 months. With the mobile web, your customers expect quick anytime transactions that work flawlessly. Failure to identify and resolve a slow — or worse — malfunctioning mobile service will result in lost customers and irreparable brand damage.
Join Forrester Research senior analyst, Vidya Drego, in this Gomez-sponsored webinar to learn:
Come to this session armed with your questions. You’ll be able to submit questions directly to our panelist for a live Q&A session during the hour.