In Managed Testing services, Testronic considers the whole lifecycle of the service. That means not only is the execution of the service considered, but also that careful planning goes into the service before the work is gradually taken over from the current testing partner. It is also important to note that Testronic, from the beginning of the cooperation, takes into account the return of the service to ensure continuity at all times, even after the contract guarantee.

At the beginning of any Managed Testing service, attention will not only be given to knowledge management for correct operation, but also to the processes required to transfer this knowledge back to the organization when our contract concludes.

The Primary Activities in Each Phase of Managed Testing are:

Set Up Service

• Defining SLAs
• Tuning Operational Procedures
• Setting Up Necessary Infrastructure
• Tuning Medium and Long Term Planning
• Developing Knowledge Management

Service Transition

• Establishing Core Team On-Site
• Refining Operational Procedures
• Knowledge Transfer
• Implementing of Pilot
• Reporting
• Refining by Test Process Improvement

Service Operation

• Supply On Demand Management
• Execute Testing Services
• Reporting at Project Level
• Reporting at Service Level (KPI’s)
• Continue Process Improvement

Exit Strategy

• Elaborate Exit Planning
• Set Up Exit Team
• Knowledge Transfer

Return

• Formal Return of Services
• Formal Termination of Contract