Testronic Careers : Poland–Warsaw

Customer Support Agent - Gaming Industry

Testronic Sp. z o.o.

As a global leader in Quality Assurance, Compliance, and Localization services for a notable array of industries; including media, entertainment, games, software, and consumer electronics, Testronic offers great career opportunities. We regularly look to fill testing and consultancy roles at all of our facilities.

Currently, to our office in Warsaw, we are looking for:

 Customer Support Agent - Gaming Industry

The successful candidate will:

  • Join our new team of game support specialists for well-known game
  • Provide outstanding and professional customer care services to customers by  e-mail, phone and web chat within gaming industry
  • Work together with team leaders and trainers to constantly keep knowledge up-to-date

Ideal candidate has:

  • Ability to read, listen and communicate fluently in French/Italian/German/Spanish and English, both verbally and in writing
  • Real passion for video games
  • Previous working experience in Customer Service or Call Center position, would be a big advantage
  • Excellent communication and customer service skills
  • Ability to work with a team in a fast paced environment while multi-tasking

We offer:

  • Full time job with casual contract
  • Trainings
  • Daily contact with people from the industry and access to large variety of games
  • Fascinating work atmosphere built up by real videogames fans

Do you want to take the challenge and start your career in the most dynamic industry of entertainment?