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Operations Manager - Software Testing
General Information
Reference Number:
TL006
Position:
Operations Manager - Software Testing
Sector:
Software
Location:
Belgium
Description
The Operations Manager for Testronic Labs' Software Testing Division will follow up on the day to day operations of the division and take the necessary decisions to assure the continuity of all activities. This includes maintenance of the regular contacts within and outside the division and investigation and handling of customer requests or complaints.
Candidate requirements/skills:
§ Thorough overall knowledge of software testing
§ Practical skills and knowledge backed up by a good understanding of the methodologies, models, techniques and tools behind it
§ Team player who knows how to interact with colleagues to get the most out of their individual talents
§ Ability to act as a mediator in any conflict situation
§ Ability to offer insight, both technical as organizational, and take well-considered decisions when needed
§ Ability to proactively pick up on work to be done
§ A background in consumer software or web and a technology-minded attitude
Customer contacts (internal and external)
§ Handle requests for information
§ Handle sales requests
§ Project startup and follow-up
§ Handle complaints
Within Software Testing division:
§ Communication with staff members
§ Communication with other divisions
§ Liaise with UK & US colleagues for intercompany projects
§ Ensure realisation of project and company targets
§ Ensure the maintenance and improvement of the work procedures
§ Monitor and correct the functioning of testers and coordinators for software projects
Contract type:
Full-time
Closing Date:
TBC
